Arrive within 15 minutes of your appointment. Arriving more than 15 minutes late will be considered a no-show.

All dogs MUST be on a leash, or in hand. Loose dogs with not be tolerated.

Pick up after your pets if they poop. There is a dumpster you can dispose of it in. You will get one warning. Then there will be client dismissal.

We are striving to be a 1-on-1 grooming and tardiness will impact the flow of the salon. Pets MUST be picked up within 20 minutes from notifications of completion. Otherwise a boarding fee of $20 will be added to your total cost. 

No shows and last minute cancellations (within 24 hours) are at risk of fines or dismissal. 1st offense is a warning, second will be 50% of your scheduled appointment, 3rd requires full payment before rescheduling. 4+ is at risk of client dismissal.

Females in heat will have an added fee of $15. I handle a lot of intact dogs and females in season will drive a lot of dogs crazy and cause them to misbehave.

Dogs with fleas will be bathed in a Flea shampoo. There is a $30 pest fee.

We will not de-mat a dog as it can be very painful. “Humanity before vanity” if a dog comes in with a lot of matting, they will be shaved down in the longest length possible. Full matted shave downs will cost roughly 75% more than a standard haircut as matting is hard on equipment and take a lot more work.

Dogs who are hard to handle will have a special handling fee generally, but not limited to, $5-$20 dependent on severity.

After hour (later than 4pm) appointments are available for an additional fee.